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Latest recruit to the CHS Team - Michelle Rennoldson

  • Julie Phillips
  • 10th January 2019

Michelle Rennoldson joins CHS Group UK as buyer relationship manager.  As a frequent attendee and exhibitor at the Conference and Hospitality Show, Michelle talks about what it’s like being on the other side of the fence in this high-profile tenth anniversary year for CHS19.

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Michelle began her career 12 years ago as hotel sales coordinator where she gained lots of experience and her first taste of working in events.  

She attended the inaugural Conference and Hospitality Show at the Royal Armouries in 2010 where she accepted the offer of a show-round for a brand-new casino in Leeds city centre.  Michelle fell in love with its events space, private dining and private cinema landing a job as front of house and reception.  Biding her time and learning the trade, two years later, Michelle became senior events manager, in charge of everything from enquiry to operations.

Michelle then spent six years at the National Railway Museum, initially with Compass, and then Science Museum before combining her freelance work with a new position of buyer relationship manager for CHS Group UK.  Delighted at being the latest addition to the CHS team Michelle said:

“I started with CHS as a project manager to cover a single event, which grew into another one and then they asked me to come on board permanently.

“I look after the Independent Venue Roadshow and hosted buyers programme.  I’m currently recruiting judges for our 5th anniversary CHS Awards and relationship building with contacts, agents, PA’s and venues and inviting them along to our events.

“I’m so pleased to be working with CHS, I’ve known them and worked alongside them for a long time and they’ve always been such a great company to work with.  They never sit still and are constantly looking to improve what they do and pushing for the next big thing.  It’s wonderful to join the team at this exciting time, having seen CHS grow and build into a national show in Leeds over the last nine years.”

“It’s interesting seeing how it works from this side.  My previous experience has been as a venue, and a delegate and I’m now building a very different relationship with contacts from my venue background.   It’s a different conversation as you are asking people to give their time and that’s almost as hard as talking sales and bottom line, that’s challenging but I really like that element of it and it really helps to have knowledge and an understanding of that other side  I can be passionate about this as I believe it to be quality time invested well, I couldn’t promote it if I didn’t believe it.”

It’s an exciting time to join the organisation as it planning to mark two important milestones – the Conference and Hospitality Show will celebrate its tenth anniversary in 2019 and it will also be the CHS Awards fifth birthday.  Michelle comments:

“We’re very excited about the it’s the 10th anniversary, it will be focussed on where we’ve been, where we are, and where we are going.  We’ll be celebrating with everyone who has been on this journey with us, so expect big and exciting things ahead.”

To mark the 10th anniversary of the Conference and Hospitality Show, we will be asking faces old and new, to share with us what they wish they had known ten years ago.  We’d love to hear what you would like to have known back in 2010?

We asked Michelle Rennoldson, the newest member of the CHS team, what she wished she’d known 10 years ago?

I wish I had known 10 years ago that everyone you meet is a contact to cherish and add to your network and continue to build a relationship with them as you never when or where they may cross your path again.  People buy from people and you find that you can help contacts as much as they can help you.  I’m very lucky that everyone I have worked with, I have known for years, change can be scary for a short space of time, now I wouldn’t have it any other way.

Registration is now open for CHS19!  If you organise exhibitions, conferences, meetings large and small, sales team meetings or anything in between, CHS19 is for you!  REGISTER FOR YOUR PLACE



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